Refund policy

Refund & Return Policy

At ASHAS.AE FASHION, all sales are final.

We do not accept refunds or returns unless the item has a clear manufacturing defect or confirmed damage caused by us.

To qualify for a return due to damage:

• The damage must be clearly visible and verifiable.

• The item must be unworn and unused.

• The item must be in original condition with original packaging.

• The customer must notify us within 7 days of receiving the order.

• Clear photo or video evidence of the damage must be provided.

Requests submitted after 7 days from delivery will not be accepted.

Returns will only be approved if the damage is confirmed to be from our side. The following are not considered defects:

• Change of mind

• Incorrect size selection

• Minor color variations due to lighting or screen settings

• Normal wear and tear

If a return is approved, instructions will be provided. Refunds (if applicable) will only be processed after inspection and confirmation.